What attitude should you adopt with your employees?

Let's talk the truth.

Times are changing, opportunities are becoming more and more numerous, leading to increasingly rare long-term relationships, all of which results in a drop in motivation, involvement, rigor, listening, reliability, trust and this in general. And yet, you really do everything to ensure that your employees are comfortable or perhaps you think you do everything so that this is the case but it is also possible that deep down the mystery of quality relationships lies in the contribution of good dosage. Between knowing what to say? At what moment ? and how ? finding the right balance is not an easy task. Our advice: - Don't try to please: “Pleasing everyone is like pleasing anyone. » Be courteous, respectful, professional and don't lose sight of your objective > develop yourself. In this sense, if you are not satisfied with something for which you pay your employee, dare to say what you have to say either over a coffee when the situation requires 5 minutes of discussion (focus on essential subjects and avoid unimportant details, trivialities) or on the job when you witness an error and in a caring manner and constructive, it's your company so play the transparency card but be careful of unfounded accusations > be sure of what you say, don't fall into the "moral harassment" trap, although you have to be able to demonstrate it. - Trust your employees: this does not mean having to close your eyes and let it happen. On the contrary, it is not because an employee asks you to have confidence in him that this should influence you to do so. the only criterion capable of determining whether or not the employee is trustworthy is your ability to appreciate his work according to the defined criteria, so go to the source and ask yourself the right questions > for example: the customer/employee ratio is he good ? or are there frequent complaints from customers about the same employee? are the instructions respected in the common organizational mode? Yes ? No ? Confidence will flow naturally from the answers you will obtain and yes, investigating is not fun but you alone are the guarantor of the quality of the work provided, the Conductor. - Due to your status as an employer, unfortunately avoid being too close to your employees. As humans have a random behavioral nature and very often based on the moods of the day, make yourself rare but not inaccessible. Come and pick up the temperature in the teams once every 2 weeks or organize 1 meeting per month. Don't pretend to be concerned about what's going on around you, just be.